Yes, of course, we prefer you to book what you have seen and been impressed with. We encourage potential hirers to visit and meet onsite with our Bookings Manager. We are keen to meet potential hirers, understand your requirements and then make sure we meet them for your event. We are very creative; we want to meet to help make your event a good one.

A non-refundable Booking Fee of £35 or £65 for a Saturday or larger event is payable on acknowledgement/acceptance of a booking and us sending an invoice. The invoice or an email will state the Booking Fee payable.

The Booking Fee is deducted from the total hire costs with the balance including the damages deposit payable not less than 6 weeks prior to the start of the hire. Full details will be shown on the invoices raised.

A provisional booking will be cancelled if the Booking Fee is not paid within 7 days of the invoice date, so that we release the time for someone else to use.

The balance of the hire fee is payable at the latest 6 weeks before the start of the hire. We are pleased to accept early payment.

We prefer payment of hire fees direct to our bank account, details of which are on our invoices. Payment can be made via Paypal. The sum due on the invoice is the amount that is to be received by us. Any charges levied by Paypal are therefore to be paid by the hirer.

The standard amount of the Damages & Cleaning deposit is £78. For a 16th/18th/21st birthday party or similar events, Friday or Saturday evenings or larger parties/events the amount payable is £185. The amount to pay will be communicated by the Bookings Manager and shown on the invoice.

The damages deposit is refundable in full providing all of the MVH Booking Conditions have been met, no damage has been caused and the room hired is left clean & tidy. Repayment is usually on the Friday a week after the hire. Repayment is made direct to a hirers bank account, details of which will need to be provided after the hire. If we don’t have the bank account details, we can’t make payment.

If a booking is cancelled by the hirer the Booking Fee paid is non-refundable. If cancelled more than 6 weeks before commencement of the hire date, no further sums are payable. If cancelled within 6 weeks of the hire date any refund will depend on individual circumstances and whether a replacement booking has been obtained. The Damages & Cleaning deposit paid is repaid in full.

All payments made are refunded in full.

All payments made are refunded in full.

The day rate is normally from 8:30am to 5:30pm. The half day rate is for a maximum of 4 hours with flexibility as to the start and finishing times. Evening rates apply from 6pm onwards and for hirings of three hours or more

The Bar and Café facilities are available at no additional charge during normal operating hours. A charge is payable for opening and providing services outside of normal hours which can be discussed and agreed to meet individual requirements. We aim to be helpful.

Yes, provided we are informed hirers can arrive or leave at any time within the period of hire nb: we need to know approx. times to make arrangements for opening/closing, unlocking/locking up, security etc. Specific hire arrangements can be discussed to meet individual circumstances or requirements including storage of equipment, regular bookings, help with arranging DJ’s, caterers, providing access to set up etc.

Our Terms & Conditions of hire state that the putting away of tables, chairs etc and cleaning are to be completed within the time hired. We suggest allowing up to half an hour as part of a booking (depends on how may helpers or hinderers you may have)

Use must comply with our Policies, Planning Permission and Licences – full details are available on request and the proposed activity will be checked by us before accepting a booking. We can no longer allow the use of confetti and glitter type products due to their staining effects and difficulties in cleaning. nb: any use of such products will result in deductions from the Damages Deposit for additional cleaning time of at least £60, as this is a serious and time consuming problem. The use of smoke effect machines or similar is not permissible as they set off the fire alarms nb: any use of such products will result in deductions from the Damages Deposit for a reset callout charge of £60.

The areas hired, tables and/or chairs if used, must be left clean, wiped down and tidy. Waste must be placed in refuse sacks or similar, squashed down (to save space) and put in the Veolia bins which are outside in the car park area. Any additional cleaning costs beyond the normal time for the MVH cleaners will be deducted from the Damage & Cleaning deposit at the rate of £33 per hour.

The hirer will have exclusive use of the area hired. It is recommended that hirers make arrangements to ensure that only their invited guests are allowed access to the Main Hall, Kitchen, or Room that has been hired, in particular for larger events or where tickets are issued. This ensures no misunderstandings. The toilets in the main corridor are available to all hirers.

a) To work well between us and have a good, safe and enjoyable hire or event.

b) To help us create a good reputation to encourage hirers to book with us.

c) To be respectful on leaving the MVH, particularly late at night, and mindful of local residents, their privacy and sleeping arrangements.

d) To comply with the Terms & Conditions of hire.

a) Upsetting or annoying the Booking Manager, Trustees or other users of the MVH or local residents.

b) Anti-Social behaviour in the MVH or adjacent areas or car park.

c) Bad language.

d) A poor attitude, being unhelpful or awkward for the sake of it.

e) Leaving the MVH or adjacent areas in an unclean or untidy state.

f) Causing damage to the building or equipment provided.

g) Removing items from the building that belong to MVH or another hirer.

h) Causing upset or distress to other hirers or neighbours of the MVH.

i) Not complying with our Terms & Conditions of Hire w